Contact information

Support Guidelines and Additional Information

1. Customer Service Opening Hours

• Monday to Friday: 9:00 AM to 5:00 PM (local time)

• Messages sent outside business hours will be answered on the next working day in the order they were received.

2. Response Time

• Maximum response time: 24 business hours for all emails received during customer service opening hours.

3. Contact

• All customer support is provided exclusively via email: info@e-beric.ch.

4. Support Team Our support team consists of two people who can assist you in the following languages:

• German

• Italian

• French

• English

• Portuguese

• Spanish